Last Updated: 20 July 2026
Welcome to RE-SHOT.
At RE-SHOT, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how LAXTIME GLOCAL (“RE-SHOT”, “we”, “our”, or “us”) collects, uses, stores, discloses, and protects your personal data when you visit www.reshot.my or purchase our products.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide, including:
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- Order Information
- Payment Information (processed securely through third-party payment providers)
- Customer enquiries
- Reviews or testimonials you choose to submit
We may also automatically collect certain technical information, including:
- IP Address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and similar technologies
2. HOW WE USE YOUR INFORMATION
Your information may be used to:
- Process and fulfil your orders
- Arrange delivery of your purchases
- Provide customer support
- Respond to enquiries
- Verify transactions
- Prevent fraud or misuse
- Improve our website and services
- Send order confirmations and shipping updates
- Manage warranties, refunds or replacements
- Comply with legal and regulatory obligations
Where you have provided your consent or where permitted by applicable law, we may also send:
- Promotional emails
- Product launches
- Exclusive offers
- Marketing campaigns
- Educational wellness content
- Newsletters
You may opt out of marketing communications at any time.
3. PAYMENT INFORMATION
Payments made through our website are processed securely by trusted third-party payment providers.
RE-SHOT does not collect or store your complete:
- Credit card number
- Debit card number
- CVV/security code
- Online banking login credentials
Payment information is handled in accordance with the security standards of the respective payment service providers.
4. DISCLOSURE OF PERSONAL INFORMATION
We may share your personal information only where reasonably necessary with trusted third parties, including:
- Courier and delivery companies
- Payment gateway providers
- Website hosting providers
- Customer support providers
- Marketing service providers
- IT service providers
- Government authorities where required by law
We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.
5. COOKIES
Our website uses cookies and similar technologies to improve your browsing experience and enhance the functionality of our website.
Cookies may be used to:
- Remember your preferences and settings.
- Keep products in your shopping cart.
- Improve website performance.
- Analyse visitor behaviour.
- Measure marketing effectiveness.
- Personalise your shopping experience.
- Enhance website security.
You may disable cookies through your browser settings.
Please note that disabling cookies may affect certain features or functionality of our website.
6. ADVERTISING & ANALYTICS
To better understand how visitors use our website and improve our marketing efforts, RE-SHOT may use third-party analytics and advertising services, including but not limited to:
- Google Analytics
- Google Ads
- Meta (Facebook & Instagram)
- TikTok
- Shopify Analytics (if applicable)
- Other analytics or advertising platforms used by RE-SHOT from time to time
These services may use cookies, pixels, tags, web beacons, or similar technologies to collect information such as:
- Pages viewed
- Time spent on our website
- Device information
- Browser type
- Approximate location
- Referral source
- Purchases made
- Advertising interactions
This information helps us to:
- Improve our website
- Understand customer behaviour
- Measure advertising performance
- Deliver advertisements that may be more relevant to your interests
- Improve customer experience
These technologies generally do not provide us with access to your passwords, banking credentials, or other sensitive financial information.
7. EMAIL, SMS & WHATSAPP COMMUNICATIONS
If you place an order, subscribe to our newsletter, create an account, or voluntarily provide your contact information, RE-SHOT may contact you regarding:
- Order confirmations
- Shipping updates
- Customer service enquiries
- Product recalls (if necessary)
- Promotional campaigns
- Product launches
- Exclusive offers
- Educational wellness content
Marketing communications will only be sent where permitted under applicable law or with your consent where required.
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link or by contacting us directly.
You may also request to stop receiving WhatsApp or SMS marketing messages at any time.
8. DATA SECURITY
Protecting your personal information is important to us.
We implement reasonable administrative, organisational, and technical safeguards designed to protect your personal data against:
- Unauthorised access
- Unauthorised disclosure
- Misuse
- Alteration
- Accidental loss
- Destruction
Examples of security measures include:
- SSL encrypted website connection
- Password-protected systems
- Restricted employee access
- Secure payment processing by trusted payment providers
While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.
Accordingly, we cannot guarantee absolute security.
9. DATA RETENTION
We retain your personal information only for as long as reasonably necessary to:
- Process your orders
- Deliver customer support
- Maintain purchase records
- Meet legal, taxation and accounting obligations
- Resolve disputes
- Enforce our agreements
When personal information is no longer required, we will securely delete, anonymise, or otherwise dispose of it where reasonably practicable.
10. YOUR PRIVACY RIGHTS
Subject to the Personal Data Protection Act 2010 (PDPA) and other applicable Malaysian laws, you may request to:
- Access your personal information
- Correct inaccurate or incomplete information
- Update your contact details
- Withdraw consent for marketing communications
- Request deletion of your personal information where legally applicable
- Request clarification regarding how your information is being used
For security purposes, we may request reasonable proof of identity before processing any request.
Where permitted by law, certain requests may be subject to reasonable administrative charges or legal limitations.
11. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
RE-SHOT is not responsible for the privacy practices or content of those external websites.
We encourage you to review the privacy policies of those websites before providing any personal information.
12. CHILDREN’S PRIVACY
Our website is intended for individuals who are legally capable of entering into a purchase transaction.
We do not knowingly collect personal information from children without appropriate parental or legal guardian consent where required by law.
13. CHANGES TO THIS PRIVACY POLICY
We may revise or update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised “Last Updated” date.
Your continued use of our website after any updates have been posted constitutes acceptance of the revised Privacy Policy.
14. CONTACT US
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
RE-SHOT
Operated by: LAXTIME GLOBAL
Business Registration No.: 202203246633 (IP0576759-A)
Email: laxtimeglobal@gmail.com